Effective Date: January 3, 2025
EndoONE (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and protect personal data related to our website, services, and mobile applications.
SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates.
1. Scope
This Privacy Policy applies to:
- Our website: www.endoonemed.com
- Our mobile applications
- Our services and products
2. Personal Data We Collect
We collect the following types of personal data:
- Contact Information: name, email address, phone number, and physical address
- Health Information: medical history, test results, and treatment plans (for users utilizing our health-related services)
- Usage Data: browser type, device type, operating system, IP address, and browsing behavior
- Account Data: username, password, and account settings
3. How We Collect Personal Data
We collect personal data:
- Directly from users: through our website, mobile applications, and services
- Automatically: through cookies, web beacons, and other tracking technologies
- From third-party sources: such as healthcare providers, laboratories, and insurance companies (with user consent)
4. How We Use Personal Data
We use personal data:
- To provide our services: deliver our products, services, and support
- For user communication: respond to inquiries, send notifications, and provide updates
- For marketing and advertising: promote our services, products, and events
- For analytics and improvement: analyze usage patterns, identify trends, and enhance our services
- To comply with laws and regulations: fulfill our legal obligations and respond to lawful requests
5. Sharing Personal Data
We only share personal data:
- With service providers: to deliver our services, process payments, and provide support.
- With healthcare providers: to facilitate medical treatment, share test results, and coordinate care
- With insurance companies: to process claims, verify coverage, and determine eligibility.
- With regulatory bodies: to comply with laws, regulations, and industry standards.
- With affiliates and partners: to promote our services, products, and events
6. Data Security and Protection
We implement robust security measures to protect personal data:
- Encryption: use industry-standard encryption protocols to safeguard data in transit and at rest
- Access controls: restrict access to authorized personnel, using secure authentication and authorization mechanisms
- Data backups: regularly back up data to prevent loss, corruption, or unauthorized access
7. User Rights and Choices
You have the following rights and choices:
- Access and correction: request access to, correct, or update your personal data
- Deletion: request deletion of your personal data, subject to applicable laws and regulations
- Opt-out: opt-out of marketing communications, withdraw consent, or object to processing
- Complaints: submit complaints or concerns regarding our handling of personal data
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy:
- Notice: provide notice of changes on our website, mobile applications, or through email notifications
- Effective date: changes become effective on the date specified in the notice
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy:
- Email: hello@endoonemed.com
- Website: www.endoonemed.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the state and country where our principal office is located.
11. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and EndoONE regarding our collection, use, and disclosure of personal data.